Shipping policy

Welcome to our xldesklampshipping policy. We strive to deliver your lighting products safely, quickly, and reliably to your doorstep. All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day. We provide secure packaging with shock‑proof materials to protect fragile lamp bodies, shades, and electrical parts during transit.
We offer standard and expedited shipping services to most regions. Shipping fees are calculated automatically at checkout based on your location, package weight, and size. Domestic deliveries typically take 5–10 business days, while international shipments take 10–25 business days depending on customs and local logistics. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Please ensure your shipping address is accurate; we are not responsible for delays or losses caused by incorrect addresses. For international orders, customers are responsible for any import duties, taxes, or customs fees charged by the destination country. If your order arrives damaged or defective, contact our customer service within 7 days with photos and details; we will arrange a replacement, repair, or refund.
We continuously improve our shipping solutions to bring you a smooth and satisfying shopping experience for our stylish and functional table lamps.